Event Operations Manager
T: +353 (0)64 667 1503
Norma is responsible for bringing to fruition Killarney Convention Centre’s varied and interesting programme of events for existing and new clients in both the Irish and International marketplace.
Norma manages and co-ordinates the successful operations of the Killarney Convention Centre and ensures that all conferences and events run smoothly. Norma’s role is to lead the relevant Management Teams and Department Heads in each Hotel in the successful management of all Killarney Convention Centre events including Conferences, Meetings, Exhibitions, Sporting Events and Banquets.
Norma takes responsibility for building relationships with new clients, maintaining existing client relationships and handling new business.
T: +353 (0)64 667 1551
Breffni has worked with the Gleneagle Group for twenty years. A graduate of UCC, Breffni commenced work as the Accommodation Manager for The Gleneagle Hotel in 1997. Her professionalism and attention to detail propelled her career forward and in 2005 she became the first female General Manager of The Gleneagle Hotel.
Following the construction of the INEC in 2000, a separate conference and events department was formed to actively target business tourism. Breffni’s leadership, innovation and organisations skills made her the natural choice to head up this branch of the business. In 2011, Breffni implemented a rebrand of The Gleneagle Group’s conference facilities. As General Manager of Killarney Convention Centre, Breffni takes full responsibility for the sales, marketing and operational teams delivering and excelling the clients’ requirements across the complex.
In 2010, Breffni and her team were awarded the prestigious Best In-House Event Team at the Events Industry Award for their handling of Google’s international Sales Conference and in 2013, they were awarded the EFQM 4 star Award for Excellence.